Date of Last Revision 24 May 2018.
Information Collected by robertvolkwyn.com
Personal Data and/or Information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, state, province, ZIP/postal code, city
- Cookies, Usage Data and Log Files.
Use of Collected Information
Information collected from You and/or Users helps RV better understand Your and/or Users’ needs in order to improve its Products and/or Services. We may retain the information we collect indefinitely. We may use this information to communicate to You about Product or Services we believe will be of interest to you. Therefore, email addresses may be used to communicate with You and/or Users through message alerts, notices, newsletters, promotional emails, approved partner emails and/or for website administration purposes. Each communication we send You and/or Users will contain instructions permitting you to “opt-out” of receiving future communications. If at any time you wish not to receive any future communications or you wish to have your name and/or information deleted from our email records list, please contact us at our contact page. Users may be asked to confirm their identity in connection with such requests.
RV will not sell, rent or lease to any third-party any of the Personal Data and Information or Personal Data that you provide to us. We consider this information to be a vital part of our relationship with You. However, there are certain circumstances which We may share your personal data or information with certain third parties without further notice. Such circumstances are set forth below:
Business Transfers: In the event of a corporate sale, merger, reorganization, dissolution, or in the event all or substantially all of RV’s assets are acquired by a third party, or similar event, Personal Data and/or Information may be part of the transferred assets. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third-parties, or if RV for its own business needs, desire to use User Information for another purpose, You will be notified via email and/or a prominent notice on our website notifying you of any change in ownership and/or uses of such Personal Data and/or Information prior to the said Personal Data and/or Information being used for a new purpose, and you will have the opportunity to opt out of such new use of such Personal Data and/or Information.
Related Third Parties, Agents, and Consultants: RV sometimes contracts other authorised third-parties and companies to perform certain business-related functions on our behalf. Typically, we contract with a third-party organisation to process payments for our products and/or services. Additional examples include mailing information and maintaining of databases. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: RV may disclose your personal data and/or information when required to do so by law (and in good faith when we believe it be necessary to do so, so as to comply with judicial process), to protect and defend RV’s rights or property, in urgent circumstances to protect the personal safety of Users or the public, to investigate fraud, or respond to a government request served on our Site and/or Sites, to protect against legal liability, and/or to any other third-party you have provided Your prior consent to do so.
Third Party Payment Processors and Service Providers
RV uses third-party payment processors to process payments made to us for our Products and/or Service. In this connection, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided voluntarily by you, the User, directly to one of our third-party processors whose use of your Personal Data and/or Information is governed by their Privacy Policies. These third-party payment processors individual Private Policies can be viewed at their respective sites.
Furthermore, we may use third-party service providers to monitor and analyse the use of our website and any service offered therein. This includes web analytics that tracks, analyses and reports on website traffic and activity such as to collect data to contextualize and personalize ads within their third-party advertising network. You can, at your own risk and discretion, opt out of such analytics by installing web browser add-ons specifically designed for such purposes.
Links to Third-party Websites
Security of personal information
RV’s Users, and corresponding Personal Data and/or information, are considered to be one of RV’s greatest assets, and thus Users’ privacy is treated with the respect. Hence, RV takes reasonable precautions to secure such information stored within its digital and physical operating environments. RV takes reasonable steps to protect your personal data and/or information provided by you from misuse, loss, and unauthorized access, disclosure, alteration, or destruction. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and upon receipt. However, no Internet or email transmission is ever fully secure or error-free and we cannot guarantee its absolute security. Therefore, while we strive to use commercially acceptable means to protect Users’ information, we cannot guarantee its absolute security. We, therefore, recommend that you take special care in deciding what information you send to us via email, or other means.
Social Media Widgets
Our website may include “Social Media Features and Widgets”, such as typical web “Share” and “Like” buttons and other widgets. These “Social Media Features and Widgets” may collect users’ IP addresses, which pages users visit on our website, and may set cookies to enable these Social Media Features and Widgets to function correctly. Regardless of whether these Social Media Features and Widgets are either hosted directly on our website or by a third party, your interactions with these Social Media Features and Widgets are governed by the privacy policies of the respective organisations offering such Social Media Features and Widgets.
Opting-out, editing, updating or deleting information
RV uses email as a primary communication method and channel with users. Registered users acknowledge and grant RV the permission to communicate with them via email for any purposes RV determines to be relevant. This includes, but is not limited to, notices, product updates, newsletters, alerts, bulletins, system messages, service announcements and other marketing messages. RV will endeavour to honour Users’ requests to opt out of marketing messages, but under no circumstances will RV have any liability for sending any email to its Users. Should you wish not to receive marketing emails, you are requested to contact us directly. In certain cases, some communication may be used for important product or service announcements, therefore, requesting the deletion of certain types of information may prevent users from accessing certain features of our products and/or services. RV endeavours to take reasonable steps to allow you to correct, alter, amend, delete, or limit the use of your personal data and/or information. Wherever possible, you can either update such information directly or if you are unable, please contact us to make the required changes. If you wish to be informed what personal data and/or information we hold about you and/or if you want it to be removed from our systems, please contact us at contact page.
In certain circumstances, you have the right: (i) to access and receive a copy of the Personal Data and/or the information we hold about you; (ii) to rectify any Personal Data and/or information held about you that is inaccurate; and (iii) to request the deletion of Personal Data and/or information held about you. Please note that we may ask you to verify your identity before responding to such requests.
RV may from time-to-time provide notifications, whether required by law or for business purposes, to its users. Such notification may be provided either via email, written notice, or by a notice posted on our website. Furthermore, RV reserves the right to elect and determine the method of providing such notifications to users. RV is not responsible for emails filtered out by automatic filtering (e.g. spam filters) that users (or their network providers) may apply to these email notifications sent to email addresses provided by users. Hence, we recommend that users add our email address to their email address books to ensure receipt of such email notifications.